Student Help Centre

Everything
You Need As
An Emerald Student

Find the information you need before and during your stay at Emerald, including pre-arrival guides, exam information, visa and immigration support, holiday requests, official letters, and practical advice for living and studying in Ireland.
Emerald students taking part in an English lesson.
Need help fast?
Use the dashboard below to go straight to the right form, guide, or support area.

Quick actions for students

Start with the most common student requests.
Choose an action below and go directly to the right section or form.

Request a Letter

Request bank, immigration, or PPS support letters.

Request Holidays

Submit a holiday request and check the student holiday rules.

Browse Student Information

Find the right support area based on what you need before, during, or after your course.

Before You Arrive

Help students prepare before they travel to Emerald. This includes adult and junior preparation, first-day information, student handbooks, and immigration guidance.

Documents & Requests

Students often come here for practical admin tasks. Choose the letter or request you need below.

Study & Exams

Exam information, other English examinations, and study support during your course.

Living & Studying in Ireland

Work guidance, PPS number support, transport help, long-term student services, and welfare support.
Student Essentials

Your Student
Handbook

Find practical information about your course, attendance, holidays, school life, living in Dublin, and the support available throughout your stay.
One-to-one English learning support at Emerald Cultural Institute.

Student Support,
Whenever You Need It

From your first day to your final goodbye, Emerald gives students clear, friendly, and helpful support.